Hacienda Santa Rosa de Lima | Hotel in Santa Rosa

| 9.4 (95 Reviews) |  1 Bathroom
Santa Rosa Hotel | Hacienda Santa Rosa de Lima

Hotel in Santa Rosa

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and concierge services.
Hacienda Santa Rosa de Lima offers 11 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Satellite television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for local cuisine breakfast: approximately mxn 300 per person pet fee: mxn 1000 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of mxn 1000 per pet, per stay service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Rebecca
Mar 5, 2026 07:52:44 AM
Review Score:   10
Summary: The staff and service is exceptional, from a cold towelette and welcome drink on arrival to setting a small bonfire in front of our evening dining table for ambience. This was our second stay. The converted old hacienda is a delight. It is small and tranquil, located in a rather remote area in a small pueblo which is safe but doesn't have any activities. There are all two pools, a garden with a demonstration of Mayan indigenous medicinals and herbs (if you are lucky to be there at the right time), a spa (which I haven't used), a wonderful restaurant (dining on the veranda), and a library with books and games located in the 1909 administration building of the hacienda (which looks like a church). Exceptionally clean and staff is so attentive that the bottled water we had consumed upon arrival at 4pm was replaced by 6 pm while we were strolling the grounds. Rooms are comfortable and serene, but not lavishly appointed or modern, keeping with the atmosphere of the hacienda. Mattresses and pillows are very comfortable and with crisp, high-end sheets. Rooms have good A/C. We had a hiccup with our hot water and the management quickly attended to it. Can't wait to return to this special place.
See All Reviews

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Santa Rosa hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Santa Rosa hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Santa Rosa hotel starts from $374 per night with includes Bedding/Linens, Wellness Facilities, Child Friendly, Internet, Laundry, Spa, Bar, Toiletries, Guest Services, Air Conditioner, Accessibility, Entertainment, Breakfast, Parking, TV, Balcony/Terrace, Business Services, Restaurant, Pool, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Rosa hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Santa Rosa hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.