Is this Sheraton Norfolk Waterside Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Norfolk Waterside Hotel?

Check-in time for Sheraton Norfolk Waterside Hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Norfolk Waterside Hotel have a swimming pool?

Yes, this Sheraton Norfolk Waterside Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Norfolk Waterside Hotel?

Best-rates for the Sheraton Norfolk Waterside Hotel starts from $162 per night with includes Pool, Accessibility, Sports/Activities, Child Friendly, Internet, Designated Smoking Area, Balcony/Terrace, Security/Safety, Pet Friendly, Wheelchair Accessible, Business Services, Restaurant, Breakfast, Air Conditioner, Parking, Wellness Facilities, Fireplace/Heating, Bar, Guest Services, Entertainment, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Norfolk Waterside Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Norfolk Waterside Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Norfolk Waterside Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Norfolk Waterside Hotel?

Based on the information reported by the owner or manager, the Sheraton Norfolk Waterside Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Norfolk Waterside Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Norfolk Waterside Hotel | Hotel in Norfolk

| 8.0 (579 Reviews) | Pet Friendly 24 Bathrooms 69 Guests

Norfolk Hotel | Sheraton Norfolk Waterside Hotel

Hotel in Norfolk

As Norfolk's only waterfront hotel, this property offers guests comfort with a great location just steps away from Waterside Marketplace and its specialty shops, restaurants and entertainment. The Sheraton Waterside features fresh guestrooms boasting soft blankets, cozy comforters and crisp sheets. Enjoy a restful end to your day in the Sheraton Sweet Sleeper bed. Feel reenergized after a workout in the complimentary fitness center or browse the unique regional gifts at the gift and supplies shop. Sheraton Norfolk also offers a knowledgeable concierge service.

Sheraton Norfolk Waterside Hotel is located in Norfolk.

This 243 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Balcony/Terrace, Security/Safety, and several others. This is a 4 star rated property and has over 579 reviews with the average score of 8 . Coming to Norfolk and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 243 Bedrooms Hotel if you want to learn more about this place in Norfolk. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Norfolk Waterside Hotel in Norfolk is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Norfolk Waterside Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Restaurant

Special diet meals (on request)

Kids' meals

Kid-friendly buffet

Fruit

Parking

Parking on site

Parking

Activities

Temporary art galleries

Hiking

Tennis court

Fitness center

Golf course (within 2 miles)

Fitness

Cycling

Live sports events (broadcast)

Happy hour

Bingo

General

Hypoallergenic room available

Convenience store on site

Family rooms

Smoke-free property

Heating

Air conditioning

Elevator

Facilities for disabled guests

Pet friendly

Non-smoking rooms

Designated smoking area

Safe

Guest Services

Pet basket

Room service

Valet parking

Express check-in/out

Business center

Meeting/Banquet facilities

Dry cleaning

Fax/Photocopying

24-hour front desk

Private check-in/out

Concierge

Daily housekeeping

Laundry

ATM on site

Pet bowls

Baggage storage

Grocery deliveries

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor pool

Outdoor furniture

Outdoor pool (seasonal)

Security/Safety

24-hour security

Smoke alarms

Fire extinguishers

Key access

Key card access

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Physical distancing in dining areas

Breakfast to-go containers

Delivered food covered securely

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

First aid kits available

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Spa

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay, swimming pool: closed from wed, oct 1, 2025 until sat, may 23, 2026

Reviews

Value for money:

7.39

Location:

8.96

Staff:

8.47

Facilities:

8.1

Comfort:

8.52

Cleanliness:

8.27

Terri

Feb 2, 2026 08:00:00 AM

Review Score: 9

USA

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: It was convenient to what I had planned.

Negative: They didn’t have a coffee shop

Summary: Other than the temperature… which was not their fault….the hotel was very nice

See All Reviews

Room Arrangement

Room Info	Facilities
Standard King City View Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View, City view Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Guest room, 2 Queen, City view Room Type: Family Room Size: 26 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View, City view Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Guest room, 1 King, Harbor view Room Type: Double Room Size: 26 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Guest room, 2 Queen, Harbor view Room Type: Family Room Size: 26 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Club lounge access, Guest room, 1 King, Harbor view Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk Outdoors Patio View View Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Concierge level, Guest room, 2 Queen, City view, EAST Room Type: Family Room Size: 26 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View, City view Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Club lounge access, Guest room, 2 Queen, Harbor view Room Type: Family Room Size: 26 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Club lounge access, 1 Bedroom Executive Suite, EAST Room Type: Suite Room Size: 51 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Guest room, 1 King, Corner room, Balcony Room Type: Double Room Size: 26 m² 1 King bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View, City view Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Club lounge access, Suite, 1 King, WEST, Balcony Room Type: Double Room Size: 51 m² 1 King bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View, City view Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Club lounge access, Suite, 1 King, City view, WEST Room Type: Suite Room Size: 51 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Club lounge access, Guest room, 1 King, City view Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View, City view Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Deluxe King Room with City View and Tub - Mobility Accessible Room Type: Double Room Size: 51 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View, City view Services Wake-up service Kitchen Coffee machine Accessibility Entire unit wheelchair accessible, Adapted bath Bedroom Childrens' cribs
Deluxe King Room with Harbor View and Tub - Mobility Accessible Room Type: Double Room Size: 51 m²	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk Services Wake-up service Kitchen Coffee machine Accessibility Entire unit wheelchair accessible, Adapted bath Bedroom Childrens' cribs
Deluxe Queen Room with Harbor View and Tub - Mobility Accessible Room Type: Double Room Size: 26 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk Services Wake-up service Kitchen Coffee machine Accessibility Entire unit wheelchair accessible, Adapted bath Bedroom Childrens' cribs
Deluxe King Room with City View - Hearing Accessible Room Type: Double Room Size: 51 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View, City view Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs Accessibility Hearing accessible
Deluxe King Room with Harbor View - Hearing Accessible Room Type: Double Room Size: 51 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs Accessibility Hearing accessible
Deluxe Queen Room with Harbor View - Hearing Accessible Room Type: Double Room Size: 26 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs Accessibility Hearing accessible
Deluxe Queen Room with City View - Hearing Accessible Room Type: Double Room Size: 26 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View, City view Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs Accessibility Hearing accessible
Deluxe Queen with City View and Roll-In Shower - Mobility/Hearing Accessible Room Type: Double Room Size: 26 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View, City view Services Wake-up service Kitchen Coffee machine Accessibility Entire unit wheelchair accessible, Roll-in shower, Hearing accessible Bedroom Childrens' cribs
Deluxe King Room with City View and Roll-In Shower - Mobility Accessible Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View, City view Services Wake-up service Kitchen Coffee machine Accessibility Entire unit wheelchair accessible, Roll-in shower Bedroom Childrens' cribs
Deluxe Queen Room with Harbor View and Roll-In Shower - Mobility Accessible Room Type: Double Room Size: 26 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk Services Wake-up service Kitchen Coffee machine Accessibility Entire unit wheelchair accessible, Roll-in shower Bedroom Childrens' cribs
Guest Room with Club Lounge Access - Allergy Friendly, Room Type: Double Room Size: 26 m²	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs
Presidential King Suite with Sofa Bed - Club Lounge Access Room Type: Suite Room Size: 102 m²	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Shampoo, Free toiletries, Shower cap, Private bathroom, Conditioner, Bathtub or shower, Toilet paper, Towels Media & Technology TV, Flat-screen TV General Iron, Trash cans, Heating, Air conditioning, Key card access Living Area Desk View View Services Wake-up service Kitchen Coffee machine Bedroom Childrens' cribs