Surestay By Best Western Greenville | Hotel in Greenville
Hotel
7.8
(372 Reviews) |
1 Bathroom
Available rates:
Hotel in Greenville
Hotel in Greenville with free breakfast and a 24-hour fitness center Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite. Housekeeping is available once per stay. Surestay By Best Western Greenville offers 61 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before 11 am express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 4 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 20.0 per day. cribs (infant beds) are available for usd 10.0 per day.
Payment Policy
Pet fee: usd 20 per pet, per day plus usd 250 one-time cleaning fee service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: usd 10.0 per day rollaway bed fee: usd 20.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 20 per pet, per day, plus a one-time cleaning fee of usd 250 service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges masks are required at the property for guests without covid-19 vaccination special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
john
Aug 10, 2025 08:33:49 PM
Review Score:
6
Summary: Staff was very nice. The room was nice. It was clean and comfortable. The shower had mold stains around the drain and there was very little water pressure for the shower. The breakfast was minimal, but was ok. The doors to the room were so thin the you could hear the conversations in the rooms as you passed by them. The restaurant attached to the hotel was very good.
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Reviews
john
Aug 10, 2025 08:33:49 PM
Review Score:
6
Summary: Staff was very nice. The room was nice. It was clean and comfortable. The shower had mold stains around the drain and there was very little water pressure for the shower. The breakfast was minimal, but was ok. The doors to the room were so thin the you could hear the conversations in the rooms as you passed by them. The restaurant attached to the hotel was very good.
Raymond
Jun 23, 2025 05:07:12 AM
Review Score:
10
Summary: We had a very enjoyable stay. Property was extremely clean and well maintained. Friendly staff. Parking was ample. Room was great, had a dbl Q, A/C was good and ran quietly. TV was a nice size with a good channel line up. Bathroom was good, toilet was a good height, not too low. Vanity was well lit. Bathroom would be tight if two people trying to get ready at same time. There was an awesome Gameroom with 3 pool tables, good assortment of cues, a driving simulator type game as well as a basketball shooting game. There was also a sitting area with tables for board games. Although there was a breakfast room, the attached Jacks's Cabin restaurant was great. Good food at a fair price. Make sure to try their salsa on your eggs!
We actually had stayed at the same location 3yrs ago while the restoration was in progress and had to change rooms due to a bad a/c unit but that was an older room. There were plenty of security cameras in use and the property was well lit. Would have no problem staying here again. It was such a good value for the money, wasn't expecting anything near as nice for what we paid!
James
Jun 9, 2025 08:36:18 AM
Review Score:
4
Summary: Although the bed was comfortable, the staff never offered to change our sheets in the 5 days we stayed there or clean our room. Towels were replenished daily. Window had some sort of white film on one side. Continental breakfast was awful. We had a problem with our key opening the outside doors on our last night there. I saw 2 dead spiders in our room. The thing I would like to complain most about was the price of the room for 5 nights was $810.00 and on the sign at the front desk it only charges $550 for a whole week. Was I charged $300 more because it was a race weekend? I call that price gauging! I would like a refund of some of my money. Probably will not stay there again and will not recommend to anyone else.
James
May 12, 2025 08:33:09 AM
Review Score:
6
Summary: Breakfast was minimal and didn’t have any working juices. Didn’t even stop the last morning
Michelle
May 5, 2025 06:46:34 PM
Review Score:
4
Summary: We have came to this property several times prior with no issues at all. However our last stay was very upsetting. With the cost we had to pay woyld had been fine, yet the coffee maker was missing parts when i called the desk the lady was continously debating with me that i was doing it incorrectly to which i was not, then had to go retrieve the part, my cups had spider webs in them (gross). The "continental" breakfast was bare minimum and they will charge a outrageous price if smoking in the rooms (to which I completely understand this) yet for 2 days I had to smell Marijuana in the hall close to my room, my room never got restocked just clean towel. Extremely disappointed, I go here for a can take my pups with me at a cost, not sure I will stay here again nor recommend it, for the price we paid service could definitely been better, much better
Bane
May 4, 2025 08:27:33 AM
Review Score:
6
Summary: This place was located in a place you would never expect and off the business area.
Matthew
Apr 22, 2025 12:10:10 AM
Review Score:
10
Summary: Great, updated property with newer furnishings and nice bed. Good shower and sink with Dove amenities and plush, fluffy towels. I was pleasantly surprised by how nice the room and property were given the difference in price from other properties in Greenville. The employees are from India, possibly all related, and were all helpful and friendly.
Michael
Apr 21, 2025 02:33:50 AM
Review Score:
8
Summary: Nice place for a night.
Cathy
Apr 14, 2025 09:00:34 AM
Review Score:
10
Summary: Nice
Patricia
Apr 10, 2025 08:21:22 AM
Review Score:
8
Summary: Breakfast items were great. Condition of bathtub and floors were not great. Nice stay, would stay again.